Zerodha app is down for many users during trading hours

Zerodha app was down for many users during peak hours. While order processing issues were resolved within hours, Zerodha users had to suffer losses due to the outage, there is a long list of complaints on Twitter. Besides the serious Zerodha error mentioned above, below are some of the corrupted client tweets received by Twitter, where platform failures lead to application, website, etc. failing. Investors were unable to complete transactions on time and suffered losses. Reading the tweets above, we can conclude that the majority of investors encountered problems due to technical issues resulting from the Zerodha platform not being equipped enough to process large transactions, or that there were problems on the seller’s side.

Credit @ PEXELS | energetic

Zerodha, India’s largest retail broker, is facing connectivity issues resulting in a backlog of orders placed on the system. Numerous technical issues have been reported including technical glitches, system crashes and connectivity issues, especially during days of high market volatility and F&O expiry days. The brokerage faced anger from customers on Twitter as they complained that prices and trading were suspended on its platform during trading hours. Zerodha is top-down and service users cannot login. Zerodha app does not open, trading does not start, site does not enter. Many users have taken to Twitter to voice their complaints about the Zerodha stock brokerage platform.

As of December 2020, Zerodha is the largest retail stockbroker in India by active client base, accounting for over 15% of daily retail volume on the Indian Stock Exchange. While it took Zerodha a few years to gain its first thousand users, it now has 4.5 million monthly active users and is the largest trading platform in the country by trading volume. . Their motto is simple, without understanding the market there are fewer opportunities to trade or invest. With a focus on education, Zerodha has so many mobile users that they have created a free mobile app called Varsity, which makes it easy for users to gain stock market knowledge. When educating users about the ins and outs of derivatives trading, you need to have educational components and risk analysis tools to help them learn the basics.

Zerodha considers this particularly important, even creating so-called “boosts” that will alert the trader if they are going too fast, such as making too many trades in less than an hour. If a customer who has lost money due to Zerodha’s negligence files a support ticket, Zerodha tries to shift the burden onto the customer by suggesting ways to make the platform work properly. The Zerodha Coin is an app designed to provide services regarding mutual fund investing while another app named Zerodha Varsity provides stock market education to its users. After the close of trading, Zerodha performs all accounting and settlement processes on its post-trade platform. Apart from this, an investor can also buy mutual funds on Zerodha’s Coin mutual fund platform. You can buy stocks from there, but after you buy them there is no information about what you bought and how they performed.

About Stuart M. McFarland

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