Websites starting with “B” on tsoHost have trouble loading • The Register

Update The beleaguered customers of UK hosting company tsoHost have faced a new curve. Sites starting with the letter B on its cloud platform (Gridhost) have trouble loading.

The problems started just over a week ago when the company reported “temporary loading issues” hitting B websites on its legacy cloud hosting platform.

About a day later, the issues were resolved. But not for long! Four days ago, the problem surfaced again and company engineers attempted to resolve it. From yesterday, the team was still working on what happened to the B.

A Register drive affected by the failure reported: “If it appears in your Cloud Dashboard as its own entry, that is, it is a real server and the first character of the name is a B it will be affected.

“This affects all virtual servers in their cloud hosting platform that start with B,” they said.

So if your site was “bobbins.superdupersite.com” and on its own virtual server, you will probably have a problem. However, if the coils were just a subdomain of the superdupersite.com virtual server, everything will probably be fine.

We have asked the company for their opinion on the matter and will update if an explanation is forthcoming.

A social media snapshot indicates our reader is not alone. Devon’s glamping team Brownscombe has reported that their website is down, although at the time of writing it appears to be up and running again if there is a need to just do that. one with nature without having to face the ordeal of erecting a tent in the event of a gale. ®

Updated to add

“tsoHost can confirm that some customers have reported issues with their websites,” he said. The register.

“The issue is intermittently affecting some websites in our server group that serve websites that start with the letter ‘B’. We have identified high load as the root cause of the issue.

“This only affects a small subset of our customers, and today we are working on a fix that should alleviate the remaining issues for affected customers. We advise customers who may still have issues to contact our support team who will be able to assist them. . tsoHost apologizes for any inconvenience this may have caused. “

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