NSW Police Deploy RISEUP App Giving At-Risk Youth Best Chance For Success

Keeping young people on the right track is always a priority for NSW Police – they now have the RISEUP app to help.

The RISEUP program is an initiative of the New South Wales Police Commissioner and Police Young Citizen Clubs (PCYC), designed to provide alternative pathways to young people between the ages of 15 and 18 who may be disengaged or who look for ways to participate in the community. It also offers work and education opportunities as well as orienting them towards mentoring and professional training.

In the past, NSW Police have used the Penn system, essentially part of their intranet, to collect details of interactions with young people they considered disengaged. But this system has limitations and is expected to be decommissioned in 2022, when it will be replaced by the new RISEUP application developed through a collaboration between NSW Police and Microsoft partner Barhead.

Using the Power Platform, Barhead was able to develop and build the first iteration of the app in 20 days with a team of just three people from Barhead. It was designed to help streamline police and social worker engagement with youth and hopefully reduce the risk of youth entering the criminal justice system as well as curb recidivism.

Acting Sergeant Danny Kidd of Youth Command in southwest Auburn played a pivotal role in working with Barhead on the development of the new app and leading a team of seven, including Youth Case Managers and school liaison officers. It is this team which liaises with the young people of the district known to the police, or in need of supervision or a general help, and which was the first user of the RISEUP application. This will be rolled out statewide to Youth Engagement Officers in Youth Command.

There are eight different programs in the RISEUP strategy, and PCYC clubs run different programs as needed. The RISEUP app was designed to securely collect information about young people participating in each of the different programs and put it together for further analysis.

Kidd says, “We collect all the information from our young people with whom we work. They can be referred by schools, people we know who might want to participate or who want to get a job, and we put all that information into the system. “

It is this one-stop-shop that helps police identify young people to work with as well as the RISEUP program that best suits their needs. The eight different programs focus on: past and current offenses; family and life circumstances; education / employment; peer relations; substance abuse; leisure / recreation; personality / behavior; and attitudes / beliefs.

– Danny Kidd, NSW Police South West Auburn Youth Command

The RISEUP application has been designed to collect information and provide access to authorized personnel. This covers areas such as medical information, education and the work history of young people. It also provides a workflow that should be followed by users making sure nothing is overlooked.

In addition, it is a one-stop shop for managing work and development orders. For example, if a youth has been fined $ 1,000 for a misdemeanor, the system will automatically deduct an amount from that fine when he attends a case review meeting.

RISEUP can also automatically calculate a youth’s YLSCMI-AA risk score. This is an Australian adaptation (AA in the acronym) of the Service Level Inventory / Case Management Tool for Youth developed in Canada that is designed to provide advice on the likelihood whether a young person is in trouble or reoffends.

Kidd explains; “If we’re going to do an assessment for a kid to see where they’re at in terms of education, all we have to do is click on the link and then follow the bouncing ball. “

This process guides the agents and ensures that all the correct information is collected and that the procedures are correctly followed. Officers no longer have to return to their desks to search for information about the Penn system on the police intranet. Now everything is accessible through the app and available anywhere, anytime.

Although the tool has been in limited use since June, prolonged blockages in southwest Sydney through October 2021, mean it is only now doing a full workout. However, in January 2022, when Penn is decommissioned, the RISEUP app will be fully rolled out across New South Wales.

Kidd is excited about the transformation the app will bring and stresses that the extensive collaboration with Barhead has been critical to the success of the project.

“We are proud to be working with NSW Police on such an important issue. By working closely with NSW Police and Microsoft, we were able to leverage the capabilities of Microsoft’s Power Platform to quickly deliver the RISEUP app as a secure, go-to-use solution designed to support law enforcement. of NSW as she continues her incredible work supporting at-risk youth. – Ken Struthers, CEO, Barhead Solutions ”

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